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Harriet Kelsall Jewellery Design
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Harriet Kelsall
22nd August 2011 12:55

Thank you so much for the lovely reviews

 

It is always really lovely for us when our customers e-mail to say thank you for their jewellery and they say the most wonderful and nice things about us - we really appreciate it. Also it is great when customers post reviews of our work on our facebook page www.facebook.com/HarrietKelsall, via our twitter account @HarrietKelsall. It was great recently when some customers twittered us a picture of their rings on as a very happy couple.

It is also really lovely for us when happy customers put reviews on review sites and we are always really grateful for this positive boost about us getting 'out there' on the internet.

There are some really good review sites out there and I know that I personally use them for quite a few things when I am looking for a good restaurant, hotel, or whatever. Some of our favourites are...

Freeindex

The review centre

Local Secrets

Touch Cambridge

But there are lots more great review sites out there too.

It is always tricky, I think, when you are looking at reviews because sometimes you aren't sure if they are genuine or not. I know we had an awful experience recently when another random Jeweller started putting up nasty and untrue reviews which they had entirely fabricated online. Luckily Freeindex spotted it straight away and they have been taken off now. But I can certainly say that every single positive review on there is genuinely from a happy customer and not made up by our staff or something!

Oh - and when your ring has been photographed and goes up onto our site, if you look at the 'details page' of your ring by clicking onto the photograph of it twice, you will then see a button via which you can then 'like' it on Facebook which is a good way to show it off to all of your friends too (don't worry - there won't be any price information on there or anything embarrassing like that!).

Harriet Kelsall
 

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  • Harriet Kelsall Jewellery Design, North Barn, Fairclough Hall Farm, Halls Green, Weston, Hertfordshire, SG4 7DP, England
    Phone: +44 (0)1462 790565 Fax: +44 (0)1462 790140 enquiries@hkjewellery.co.uk
  • Harriet Kelsall Jewellery Design, 6/7 Green Street, Cambridge, Cambridgeshire, CB2 3JU, England.
    Phone: +44 (0)1223 461333 Fax: +44 (0)1223 365269 cambridge@hkjewellery.co.uk

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