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Harriet Kelsall
15th August 2011 13:25

Twitter and Facebook - why?

 

We just love it when you follow us on twitter (@HarrietKelsall ) or 'like' us on our Facebook page http://www.facebook.com/HarrietKelsall - but why would you do that?

At the moment, I run the twitter account personally and so it is lovely to hear from you all directly. It took me a while to get into it all but I am not understanding it all a bit better! It was especially lovely the other day when, for example, some customers twittered the link to their engagement photos including our rings. Also another customer twittered to tell us they had received their rings and loved them just as soon as she had opened the boxes.

Also following us on twitter can be a good way to see sneak previews of things that you wouldn't otherwise see online. For example, I made some little charm bracelets the other day, each a one-off so they won't be available online, just in the stores. But I had twittered a picture of them and a lovely customer saw the picture on facebook and twitter, loved them, phoned us, and had one arrive for her 14 year-old daughter's birthday the very next day. So it is a great way of getting something new that nobody else will have had the chance to see.

Also we have been doing things like giving sneak previews of the Autumn and Winter collection shoots on facebook as well as bragging about our new award - hurrah!

Also we always social network any job vacancies that we might have (like our current marketing assistant potision) so it is a good way to find out about those first before they hit the recruitment press.

Our plan soon is to also release a few discount voucher codes on twitter and Facebook over the next few months for www.purple-label.com . We normally do these via e-mail but always worry about clogging up your busy inboxes. So if you follow us on these social network channels, you won’t miss out on some fab discounts.

I’ll look forward to your tweets!

Harriet

Harriet Kelsall
 

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  • Harriet Kelsall Jewellery Design, North Barn, Fairclough Hall Farm, Halls Green, Weston, Hertfordshire, SG4 7DP, England
    Phone: +44 (0)1462 790565 Fax: +44 (0)1462 790140 enquiries@hkjewellery.co.uk
  • Harriet Kelsall Jewellery Design, 6/7 Green Street, Cambridge, Cambridgeshire, CB2 3JU, England.
    Phone: +44 (0)1223 461333 Fax: +44 (0)1223 365269 cambridge@hkjewellery.co.uk

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