Thank you for your interest in our wedding rings.
Buying an wedding ring is a very important purchase and we want you to be delighted with your choice.
If you purchase an wedding ring from one of our ready to wear collections you can:
- Exchange it for a different ring in our collection of equal or greater cost.
- Return it and commission us to design and make you a completely new ring to the same value or greater.
- Return it for a full refund minus postage and packaging. (We only offer this option for wedding rings bought unseen over the internet.)
wedding rings must be returned in perfect condition, unworn and in the original packaging within the times stated here:
- UK based customer returns - 7 days
- EU based customer returns - 9 days
- US and worldwide based customer returns - 14 days
By special arrangement in advance, it may be possible to extend these timescales.
Resized wedding rings
These cannot be returned.
Commissioned or modified wedding rings
These cannot be returned. Once you commit to going ahead with your commission your 50% deposit is non-refundable as we buy the materials specially for each commission and they cannot be used for anything else.
This does not affect your statutory rights.
Please see our terms and conditions page.
