The Bespoke Experience


Knowing how it’s made and where it’s from

We also want to share with you the fascinating stages of your ring's manufacture. Our sophisticated technology means you can logon to your area of our website and follow the process of manufacturing online. Should you wish, you’ll even be able to access images of your piece being made in the workshop. If you have any questions about the process as it goes along, our designers will be delighted to chat with you. 

In our studios our designers will work on their design desks in front of you, and the goldsmiths’ workshop in our Hertfordshire studio is lovingly referred to as the ‘goldsmith bowl’, with wide viewing windows for customers to watch our amazing craftsmen at work.


We know that an important part of the pleasure in creating a bespoke piece of jewellery is feeling comfortable with what we do and how we do it, every step of the way. That goes from knowing the provenance of fairly-traded gemstones, our award-winning commitment to social responsibility and ethics at every point in the business, and our industry leading stance on Fairtrade gold and ethically sourced gemstones.

and finally...


Thank you so much and it has been an absolute pleasure being your customer.

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Inspiration Galleries

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Follow the fascinating stages of your ring's creation online

Watch the goldsmiths at work