KNOWING HOW IT’S MADE AND WHERE IT’S FROM
We know that an important part of the pleasure in creating a bespoke piece of jewellery is feeling comfortable with what we do and how we do it, every step of the way. That goes from knowing the provenance of every gemstone, our award-winning commitment to social responsibility and ethics at every point in the business, and our industry leading stance on Fairtrade gold and ethically sourced gemstones.
We also want to share with you the fascinating stages of crafting as your dress jewellery piece goes through the workshop, the Assay Office (for hallmarking), the stone setter, engraver, polishing and so on. So our designers will work on their design desks in front of you, and the goldsmiths’ workshop in our Hertfordshire studio is lovingly referred to as the ‘goldsmith bowl’, with wide viewing windows for customers to watch our amazing craftsmen at work.
We are delighted to offer souvenir photos of your bespoke jewellery being created in our workshop. Taken by our in-house photographer, she is able to put them together into a souvenir book to keep.Next: and finally...